Friday, February 4, 2011

Lies, Damn Lies and Credit Scoring Needed for Auto Insurance

I am often asked what other industries use Credit scoring besides the Mortgage Industry.  The answer is:
                Auto Industry
                Apartment Rental
                Security Clearances for the Military
                Employment
                Insurance
People are flabbergasted when they hear about Employment and Insurance.  I am going to deal with the Insurance Industry in this writing.

I just applied for Auto insurance through a very large carrier – I will not tell you their name, but their spokesperson is a Gecko.  I had to provide my Social Security Number and I inquired why would they need that.  I played dumb in asking that question (and if you know me at all, you know I can play dumb very well – most times I do not have to play it at all).  In their response, here is what they sent me:

Why does LEAPING LIZARDS need my credit information?
LEAPING LIZARDS, like many property and casualty insurers, uses information collected from consumer reporting agencies such as your driving record, credit and claims history in order to offer you the most appropriate rate.
At LEAPING LIZARDS we understand the importance of your privacy. The information that we obtain will be kept confidential, secure and will not be sold or redistributed..

Frequently Asked Questions

What is a credit-based insurance score? Why does LEAPING LIZARDS use them?

An insurance score uses information from your credit report to predict how often you are likely to file a claim and/or how expensive those claims will be. LEAPING LIZARDS uses information collected from consumer reporting agencies such as your driving record, credit and claims history in order to offer you the most appropriate rate.
No one at LEAPING LIZARDS actually sees your credit report. The insurance score takes into consideration specific things like payment history, collections, and length of credit history and credit utilization.
What is the difference between insurance score and credit score?

The insurance score predicts the likelihood of a future loss of an individual insurance policyholder or applicant; a credit score on the other hand, predicts the likelihood of future delinquency on credit accounts of a credit prospect or customer.
What does my credit history have to do with how I drive my car?

Having a good insurance score does not necessarily mean you are a good driver. However, research has shown that consumers with better insurance scores generally file fewer claims and have lower insurance losses. That is not to say that all people with low insurance scores are higher risks.
How does my insurance score affect my LEAPING LIZARDS policy?

LEAPING LIZARDS only uses insurance scores when you request an initial rate quote, and we only order insurance scores for the named insured. When you contact LEAPING LIZARDS, we collect information about you including your personal information (like name, address, and date of birth), information about other people who drive your car, the driving history of each driver, and the number and types of cars you drive. Your insurance score is only one part of our underwriting process. You will never be denied a LEAPING LIZARDS policy solely because of your insurance score.
Why do you use this information to decide what my premium will be?

All insurance companies base their premiums on how likely it is that a person will have an accident. Credit history, in conjunction with other factors including driving record, driving habits, type of car, etc., are used to determine the most appropriate rate.
Do I have any rights if my credit history affects my rate or eligibility for insurance?

Absolutely. If LEAPING LIZARDS has taken an adverse action against you (such as offering you a higher rate) as the result of information contained in your credit report, you may obtain a copy of your credit report free of charge. If you believe there are errors in the report, you should immediately notify the consumer reporting agency they are required to promptly correct errors.
What personal information does not impact your insurance score?

The following information is NOT used in any insurance score models: Income, Ethnic Group, Religion, Gender, Address, Marital Status, and Nationality.
What do I do if the credit report is wrong?

Contact the consumer reporting agency directly and notify them of any discrepancy. Once they change it in their records, come back to LEAPING LIZARDS and we will be happy to re-evaluate your quote.
What happens if I have a special circumstance that has negatively impacted my credit history?
If your credit history has been impacted by an extraordinary event such as a medical crisis, temporary loss of employment, the death of a spouse or a household member, identity theft, the personal guaranty of a business loan or a catastrophic event we will take the special circumstance into consideration and ensure that it does not negatively impact your rate. We may require you to provide documentation of the special circumstance.
What did the Credit Report say?
In order to maintain confidentiality we do not see the actual report. We receive an insurance score that relates a person’s credit history to the likelihood of having an automobile accident.
Which are the three major credit bureaus in the US?
They are Experian, Equifax and TransUnion. Each bureau collects information on your accounts and payment habits from individual creditors. Some creditors report information to all three credit bureaus, while others may only report to one bureau.

There you have it:  straight from the Reptiles’ mouth.  This information is full of sugarcoating and outright lies, IMHO.  There are 3 types of lies:  Lies, damn lies and Statistics.  This industry is, in my opinion full of all three.

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